You may request a return within 60 days of receiving your item. Please note that for safety reasons, we do not accept returns on herbs, soaps, washes, or oils. Additionally, we will not accept returns on tarot/oracle decks if they have been opened.
Before returning any item, please contact us for authorization. Items returned without prior authorization may become lost, and we will not be able to issue a refund in such cases.
You are responsible for the shipping costs associated with returning your item, unless the item arrives broken or defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error.
The time it takes for your exchanged product to reach you may vary depending on your location.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without tracking.